Shipshe Casuals

Our family of stores:

Shipshe Casuals
Our Front Porch
Options
Back Home Again
Red Barn Boutique
Casualwear Outlet

Frequently Asked Questions (FAQ)

Here are some questions that are often asked about us and our products.
If you still have a question please feel free to email us any other questions.

What is your mission statement?
Are your clothes washable?
What is your Return Policy?
How are these products made?
What do I do if there is a problem with one of my garments?
How long have you been in business?
Do you sell wholesale?
Is there a location near me that I can purchase your clothing?

What is your mission statement?
Our mission is to provide ladies with unique, affordable, easy-care apparel in a wide range of sizes.

Are your clothes washable?
Our clothes are machine washable. Wash garments inside out on gentle cycle in cold water. Do not use liquid fabric softener. Use mild detergents (not Woolite). Dry on low heat or line dry. May use dryer sheets.

What is your Return Policy?
We will exchange our merchandise within 30 days with a receipt.

How are these products made?
These products are designed and embellished in Shipshewana, Indiana. They are sealed into the garment with around 360 degrees of heat and 60 pounds of pressure. Each garment has a varied amount of time it takes to seal properly. All the pieces on the garment are placed there by hand. This "tweezer-work" is very tedious. Our crew, the majority of which are Amish, is very detailed.

What if there is a problem with one of my garments?
We strive to keep our quality very high. If you have a problem with any of our garments, please let us know and we will do our best to repair the problem. Call us at 260-768-4290 or send an email to KathyMcCartney@shipshecasuals.com.

How long have you been in business?
We started doing business in 1991 with our first retail location in Shipshewana. We currently have nine retail locations throughout Indiana & Ohio - see our locations page for details.

Do you sell wholesale?
We do sell our clothing wholesale nationwide. If you're interested in opening a wholesale account please email KathyMcCartney@shipshecasuals.com to receive more information.

Is there a location near me that I can purchase your clothing?
To find out if there is a location near you, visit our locations page or send an email to KathyMcCartney@shipshecasuals.com to see if one of our wholesale accounts is near you.